Marketing best practice

Marketing best practice

Building a customer profile

Building a customer profile

It seems an obvious question – but do you know who your customers really are? Developing an accurate customer profile and picture of your customer is a fundamental basic for developing a successful direct marketing programme. The ability to describe your typical customer in a few short sentences is a valuable skill. Four key reasons for(…)

Creating an engaging market proposition

Creating an engaging market proposition

Creating an engaging and relevant market proposition is a crucial step in the process of developing a direct marketing campaign. It is essential that you fully understand the uniqueness of your businesses offer and can express its value in a way that the customer understands. Ask yourself why should the customer choose you? Defining your(…)

Creating effective brochures

Creating effective brochures

Developing an effective sales brochure can help you to communicate your product or service benefits to your customers and as a result increase sales success rates. Producing a brochure or piece of sales collateral is a fairly common business task; however in my experience many businesses struggle with this aspect of marketing. There are a(…)

Develop your unique selling proposition

Develop your unique selling proposition

In part 1 of this article we look at the benefits of developing a competitive USP. How to develop a competitive USP Step 1) Review business processes and key product and service attributes This process is best done with the help of someone external to the business that can provide objective feedback. As a business(…)

Direct marketing – data is number 1

Direct marketing – data is number 1

Accurate customer data is the cornerstone of a successful direct marketing programme. The right data obtained from your current customer base or an external source can provide you with an important and insightful view of your existing or potential customers. The marketing insights provided by your data resource will help you generate a better picture(…)

Eye tracking insights for effective copy

Eye tracking insights for effective copy

The ability to create effective marketing collateral can be greatly improved with the knowledge of how we scan and perceive typography and copy. Making the right choice of type face, use of colour and layout is a key step to success. In this post we again take a look at eye tracking research by Professor(…)

Eye tracking shapes marketing

Eye tracking shapes marketing

The art of effective online and offline communication has benefited greatly from eye tracking research. The study of how the human eye registers and perceives visual communications has delivered some fascinating insights, especially on how we automatically filter the information. Research by Professor Siegfried Vogele of the Institute for Direct Marketing in Munich revealed that(…)

Get your marketing message right

Get your marketing message right

In the age of Twitter and web 2.0 the power of the written word is fast becoming an underrated concept. The basic knowledge of how to craft compete sentences with engaging and effective messaging is a dying practice. Who was it that said, “The pen is mightier than the sword”? So let’s dust of this(…)

Marketing briefs that work

Marketing briefs that work

Producing a great brief is the first critical step towards an effective direct marketing campaign. The brief can be compared to a road map which allows your agency to understand what your goals are and how best to achieve them. To overcome the challenges of producing a great brief we look at guidelines that will(…)

Top tips for planning and measuring marketing success

Top tips for planning and measuring marketing success

Sound planning is an important part of any marketing activity whether you are a small business or a large one. The adage “fail to plan – plan to fail” holds true for most situations. Good planning also removes most of the surprises when it comes to the execution phase of your campaign. When you have(…)